BenchmarkPortal

McKesson Specialty Care Solutions Center earns one of the most sought after certifications a call center can achieve.

Delta Dental of Arkansas Earns Center of Excellence award for Second Straight Year

Saint Louis, MO– March 2010 BenchmarkPortal today announced that Concordia Publishing House has been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University.

BenchmarkPortal announces that Maximus Health Services- Texas Eligibility Support Services Call Centers have been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University

BenchmarkPortal today announced that EyeMed Vision Care has been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University.

1st Call Center To Be Certified In Mexico

A Breakthrough from BenchmarkPortal! Announcing "instant benchmarking" - - with even greater benefit to you as a manager. Introducing a "systems sensing" technology that allows you to benchmark data instantly against your industry standards.

Study results: How to handle non-English calls - Webinar “How to handle non-English calls: Managing costs and increasing efficiency”

A Breakthrough from BenchmarkPortal! Announcing "instant benchmarking" - - with even greater benefit to you as a manager. Introducing a "systems sensing" technology that allows you to send data directly from your systems

MERRILL, Wis.– December 2009 BenchmarkPortal today announced that Church Mutual Insurance Group has been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University.