Capita Conferences

Our Transforming Contact Centres Conference brings together experts from across the public and private sector who have first-hand experience of creating a streamlined, multi-channel, customer-led contact centre.

With the All-Party Parliamentary Group for Children's launch of a new inquiry into children's social care and the Education and Adoption Bill to take effect in April 2016, it is more important than ever to address pressing issues within the LAC.

Gain crucial insight on the impact of the National Maternity Review and ensure pregnant women have more choice, continuity and freedom in the care and treatment that they receive.

Capita's Tackling Tenancy Fraud Conference uncovers the best practice strategies implemented by local authorities and housing associations to combat and successfully prosecute tenancy fraud.

Attend to ensure the services you deliver are tailored to the needs of your community and are demonstrating efficiency gains and cost savings.

About the conference: Capita Conference’s Rent Arrears Conference comes at a critical time for housing providers.

gain an update on the progress being made towards the implementation of a National Funding Formula and proven strategies to improve financial efficiency in schools

Examine the Single Inspection Framework and investigate the introduction of both the new Joint Targeted Area Inspections and Special Educational Needs and Disability (SEND) inspections

Investigate methods to enhance prevention, transform support for patients living with and beyond cancer and ensure your organisation has the tools to offer the highest quality care and services

Our Implementing the New Qualifications in Wales Conference comes at a time of unprecedented change in education as the government forges ahead with its commitment to delivering a new national curriculum by 2021.