Filter By Industry
Filter By Tag

Newsroom

FAST INSIGHT Press releases

1 - 4 of 4 Press Releases

Jul 11, 2013
Historically, companies have been willing to settle for customer feedback delivered to management, packaged up in a nice thick report, statistics neatly outlined, and presented with great fanfare 2-3 months after the fact. Those days are gone!

Jun 03, 2013
By inviting the customer to give feedback, (not just sampling), a company is demonstrating its commitment to continuous service improvements. The best current vehicle for doing this is the real-time customer survey.

Mar 19, 2013
Many organisations shy away from knowing exactly how their customers feel.  If you don’t capture this feedback, you’re missing out on weighing the most important asset in your company – your customer.

Jan 28, 2013
For something that has always been true, it has become even more so in the last few years. The observable rise of what we call the “super empowered customer” has positively changed how businesses view their customer retention efforts.


FAST INSIGHT RSS Feed