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Infinity CCS Press releases

1 - 4 of 4 Press Releases

Infinity CCS and Transversal launch the 'Knowledge Desktop' for contact centres
Jul 09, 2014
Infinity CCS and Transversal team up to improve contact centre efficiency and customer experience with the ‘Knowledge Desktop’

Teleperformance UK wins Infinity CCS’s “Be The Best” competition
Feb 06, 2014
Teleperformance UK wins Infinity CCS’s Contact Centre QA competition for innovative social media solution

Infinity CCS launches new QA Competition for Contact Centres
Jun 19, 2013
- The best entry wins a £1,500 Merida pro road racing bike

Contact centre survey reveals key trends in managing new campaigns
Jul 03, 2012
- 62% of contact centre campaigns are set up in under 3 weeks - Phone remains most popular communications channel - 85% say campaign development software makes it ‘easier’ to launch new projects or services


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