PhaseWare, Inc.

Give Customers the Gift of Chat, a white paper from PhaseWare, Inc., presents the issues faced when implementing Live Chat, a framework for determining the business needs, and what to look for in the software solutions available.

When the City of Key West, FL. unexpectedly needed to replace their customer support solution, PhaseWare responded to get them up and running in less than a week.

PhaseWare, Inc. Announces Tracker OnDemand 5.0 Customer Support with SaaS from PhaseWare, Inc.

Each month, HubSpot publishes a list of their 100 customers enjoying the most success using their software. High score is based on a variety of factors, including success with HubSpot and the number of HubSpot features most regularly used.

PhaseWare's Users Summit was a great success featuring Kristin Robertson and Shama Kabani

PhaseWare, Inc. Is Heading for the Stevies in New York on June 21st, 2010

Hoyt Mann presented "7 Habits of Highly Effective Customer Support Organizations" to the DFW Chapter of the ASEE

HubSpot interviews Jody Pellerin, PhaseWare Marketing, about the role of HubSpot in their marketing program.

Dexter+Chaney used PhaseWare Customer Service and Support Solutions to update and streamline their customer service operations.

Jeff Zimmel brings his expertise to PhaseWare.