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Monet Software Press releases

1 - 5 of 5 Press Releases

Monet Software Receives TMC’s Customer Magazine’s 2012 Call Center Product of the Year Award
Feb 13, 2013
Cloud-based call center workforce optimization solution Monet Metrics honored for exceptional innovation for call center performance management

Monet Software announces Call Recording and Quality Management in the Cloud for Call Centers
May 10, 2012
Unified workforce optimization suite makes it easier for call centers to optimize agent performance, increase productivity and improve service levels and customer satisfaction.

Monet Software announces webcast: Six Strategies for Improving Schedule Adherence in the Call Center
May 02, 2011
Monet Software hosts a free web event about best practices for schedule adherence with industry expert Penny Reynolds from The Call Center School.

Monet Software Receives Customer Interaction Solutions® Magazine’s 2010 Product of the Year Award
Jan 18, 2011
Cloud-based call center workforce management solution Monet WFM Live honored for exceptional innovation.

Call Center Scheduling Best Practices Webinar
Sep 07, 2010
Best practices for forecasting and scheduling to improve the performance of your call center


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