NewVoiceMedia

NewVoiceMedia, a leading provider of cloud contact centre solutions, has been selected as a finalist in the Cloud Provider of the Year category of the 2013 UK IT Industry Awards.

NewVoiceMedia is strengthening its position in North America as a leading cloud contact center vendor, with the appointment of Eric Coyle as Vice President Sales Engineering.

NewVoiceMedia, a leading global provider of cloud contact center solutions, has opened its new headquarters for North America in San Francisco, California.

NewVoiceMedia, a leading provider of cloud contact centre solutions, has opened a new office in central London, continuing its rapid worldwide expansion.

JustGiving, the world's leading online fundraising platform, has boosted customer service levels through deployment of an innovative telephony solution from leading cloud contact centre vendor NewVoiceMedia.

Ukash, a leading online cash payment provider, has enhanced its customer experience and increased ROI, with innovative cloud contact centre technology from NewVoiceMedia.

NewVoiceMedia is strengthening its position in Asia Pacific as a leading cloud contact centre vendor, with the appointment of Glenn Aspden as Technical Sales Director APAC.

NewVoiceMedia, a leading provider of cloud contact centre solutions, has appointed Georgia Thomas as Partner Marketing Manager.

NewVoiceMedia’s solutions, ContactWorld for Service and ContactWorld for Sales and Marketing, have helped SHL reach the final in three categories at the European Call Centre and Customer Service Awards.

Insurance claims management service Trinity Claims – part of TrinityM Limited – is achieving excellent levels of service helped by its new cloud contact centre technology from NewVoiceMedia.