Solicall - Improving Audio Quality

SoliCall's Noise Firewall combines with Genesys Customer Experience Platform to improve customer experience and prevent leakage of sensitive data

Phone calls in a contact center usually contain noise that is generated by other people talking. For example, a noise generated by a nearby coffee corner or a noise generated by the supervisor.

SoliCall to enhance its personal noise reduction technology by adding the capability to work out of the box without the need to provide initial training data.

SoliCall to demonstrate the inherent difference between two different approaches for noise reduction in telephony, the general-purpose approach vs. the personalized approach.

SoliCall announced on a novel technology for noise control in telephony – a personalized noise reduction software. This technology uses registered voice print of the speaker in order to separate between the ambient sounds and the speaker’s voice.

Business professionals across the spectrum are dramatically increasing their use of desktop video conferencing to maximize productivity. However, due to the wide range of devices being used, hands-free audio quality can be sub-par.

Flashphoner, provider of Flash-to-SIP gateways, and SoliCall, provider of audio quality solutions, announced today on a combined solution that improves audio quality in Flash-based systems.

Japan Communications Inc (JCI), one of the major data MVNOs in Japan, integrated SoliCall’s PBXMate for improving audio quality in its VoIP Network

SoliCall's PBXMate has been certified as interoperable with Elastix unified communication server. SoliCall is a provider of network echo cancellation, noise reduction, and voice quality improvement products.

SoliCall, provider of network echo cancellation, noise reduction, and voice quality enhancement software products, announced today that Daum Communications has integrated SoliCall’s Mobile SDK for improving audio quality in its VoIP Application.