Oct 26, 2015
Southend-based outsourced contact centre Ventrica is delighted to announce that it has won the Direct Commerce 2015 Partnership of the Year Award for 3PL (Third Party logistics) for the provision of outsourced European-wide contact centre/customer...
Oct 14, 2015
The partnership will extend the number of local jobs, creating up to 12 new permanent customer service operations roles
Jun 12, 2015
Recognition in ‘Best Outsourcing Partnership’ category with online estate agent Purplebricks
Oct 01, 2013
for its UGG Australia brand for out-of-hours and overflow enquiries
May 28, 2013
Outsourced contact centre, Ventrica which provides niche, high quality customer contact services, has been selected by transport watchdog, Passenger Focus to manage enquiries from rail passengers.
Apr 24, 2013
Southend, UK, 24th April 2013 - Outsourced contact centre Ventrica which provides niche, high quality customer contact services, has been treated to free health screening for its advisors that take care of customer enquiries on behalf of client,...
Feb 12, 2013
Outsourced contact centre, Ventrica which provides niche, high quality customer contact services, has chosen to deploy Salesforce.com so it can enhance its offering of outsourced web-chat, social media and e-mail marketing services.
Jan 17, 2013
Ventrica, an outsourced contact centre has been selected by CrowdSurge, a global online independent ticketing company, to manage direct bookings for a wide range of music and other entertainment events.
Jul 11, 2012
Outsourced contact centre Ventrica is launching an annual subscription service aimed at smaller companies so they can make consistent and regular customer contact with prospects and existing customers without the usual upfront costs
Jun 13, 2012
Outsourced contact centre, Ventrica was recently visited by local Conservative MP for Southend and Rochford, James Duddridge who was impressed by the company’s operation and growth in the current economic climate.