eg solutions plc

BGL creates ‘one office’ and drives cost savings with Intradiem and eg’s intraday management technology. This leading UK insurance intermediary uses intraday management software to blend front and back office.

eg has won a hosted solution contract from a leading UK utility provider for the eg operational intelligence® suite (“the hosted solution”), worth £1.2 million over 3 years and contributing £650,000 to revenue in the current financial year.

Fusion, the contact centre arm of one of the BGL Group, one of the UK’s leading personal lines insurance groups,has been shortlisted for the ‘Large contact centre of the year’ category at the UK Customer Experience awards.

Bloor Research releases an InDetail whitepaper stating that eg solutions plc have produced one of the leading products in the operations management platform space.

eg solutions plc (eg) has joined forces with start-up IT services company DorISCentral (DorIS) to discover and mentor graduates from all over the UK, starting with a fresh intake of five individuals.

Elizabeth Gooch, eg CEO, believes that overseas organisations ought to look outside of London when it comes to setting up internationally in the UK.

eg solutions plc - back office optimisation software company, announced it signed a strategic partnership and re-seller agreement with Aspect Software Inc. - global provider of customer contact and enterprise workforce optimisation solutions.

Analyst Donna Fluss of DMG Consulting in the US has written a paper, sponsored by eg, on the back office market space and The Emergence of Back-Office Workforce Optimization Suites.

Using detailed information provided in eg solutions, eg work manager® , the West Brom has revolutionised the working practices of its Customer Contact Centre through introducing annualised hours

The Express & Star newspaper recently featured eg as they prepare to celebrate their 25th birthday – quite a milestone when you consider the success rate of many new businesses today.