FCR

Adam Crouch joins the company as a Sales Executive and will operate from FCR’s offices in Seattle, Washington.

John Charley promoted to CFO and Lynette Herlan to Controller

Oregon based call center outsourcer brings hundreds of jobs to Independence, OR area with opening of sixth call center in the state.

Company makes list for 2nd year in a row and improves ranking by 765 slots.

Independence, Oregon selected as location of new call center site.

First Call Resolution, the premier provider of outsourced live agent call center and business process solutions, announced today that it will be hosting a Job Fair at its location in Coos Bay, Oregon.

First Call Resolution, the premier provider of outsourced live agent call center and business process solutions to the new economy, telecom,  internet, health care, medical, e-retail services, finance, travel, high tech, transportation, insurance...

First Call Resolution, the premier provider of outsourced live agent call center and business process solutions to the new economy, telecom and internet, health care, medical, e-retail services, finance, travel, high tech, transportation, insurance and...

During a three year period FCR’s revenue grew 73% and the company provided careers to 944 colleagues.

Expansion to add another 10,000 square feet to its current operations in Coos Bay and could bring an additional 140 jobs to the area.