Interactive Northwest, Inc. Press releases
Sep 08, 2022
Now rated "Avaya Compliant" with Avaya OneCloud™ solutions
Dec 07, 2021
The next-generation version adds configurable IVR menus to its powerful directory-enabled speech attendant
Nov 04, 2021
INI OutboundStudio™ now rated "Avaya Compliant" with Avaya OneCloud™ CCaaS solutions
Oct 13, 2020
New Interactive Northwest, Inc. (INI) product enhances the functionality of Avaya Proactive Outreach Manager
May 27, 2020
New voice and desktop-enabled application allows callers to make payments privately during agent interactions
Dec 10, 2019
The configurable survey and forms application is compatible with Avaya IX™ Contact Center solutions
May 08, 2019
The Agent First and Caller First callback application is compatible with Avaya IX Contact Center solutions
Apr 08, 2019
New Interactive Northwest, Inc. (INI) application lets callers make payments privately, then transfer back to the agent
Jan 09, 2019
Interactive Northwest, Inc. (INI) will present three sessions and exhibit at the annual Avaya user group conference
Sep 18, 2018
Interactive Northwest, Inc. Application Supports Leading Transcription Engines and Speech-to-Text