Apr 08, 2015
Nacka Municipality, Stockholm, Sweden, has gone live with the first phase of its implementation of MSM, Marval’s integrated IT service management (ITSM) software solution.
Mar 19, 2015
Marval’s integrated IT Service Management (ITSM) software solution MSM v12, has been endorsed by AXELOS under the ITIL Software Scheme as ITIL process compliant to both gold and silver levels.
Nov 26, 2014
Marval Baltic adopts simulation training to help customers better understand service management Marval Baltic, the Lithuanian based IT service management (ITSM) solutions supplier incorporating integrated software, consultancy and educational services...
Nov 14, 2014
Marval’s MSM IT service management (ITSM) software has been accredited by the Service Desk Institute (SDI) as SDI Standard - Performance Results Report Compliant.
Aug 29, 2014
Marval’s latest ITSM software - MSM v12.9.0 incorporates developments based on customer feedback from Marval user groups and CRM meetings
Jun 13, 2014
IT Service Management (ITSM) innovator, Marval, has once again successfully passed its latest ISO/IEC 20000:2011 audit – the international quality standard for ITSM. The company has now held this certification since its introduction in 2005.
Jun 06, 2014
- the maximum possible under the Pink Elephant assessment scheme
Sep 09, 2013
Effective customer service is critical to Netology, a South African company with a core focus on outsourced network support, specialising in networking and related services.
May 15, 2013
Marval's IT Service Management (ITSM) Software as a Service (SaaS) solution, MSM, is listed on the United Kingdom's new G-Cloud iii procurement framework.
Apr 11, 2013
DP World has teamed up with Marval and deployed its MSM IT Service Management (ITSM) software solution to update its IT processes and systems at Jebel Ali Port in Dubai and pursue ISO/IEC 20000 certification.