Marval

Nacka Municipality, Stockholm, Sweden, has gone live with the first phase of its implementation of MSM, Marval’s integrated IT service management (ITSM) software solution.

Marval’s integrated IT Service Management (ITSM) software solution MSM v12, has been endorsed by AXELOS under the ITIL Software Scheme as ITIL process compliant to both gold and silver levels.

Marval Baltic adopts simulation training to help customers better understand service management Marval Baltic, the Lithuanian based IT service management (ITSM) solutions supplier incorporating integrated software, consultancy and educational services...

Marval’s MSM IT service management (ITSM) software has been accredited by the Service Desk Institute (SDI) as SDI Standard - Performance Results Report Compliant.

Marval’s latest ITSM software - MSM v12.9.0 incorporates developments based on customer feedback from Marval user groups and CRM meetings

IT Service Management (ITSM) innovator, Marval, has once again successfully passed its latest ISO/IEC 20000:2011 audit – the international quality standard for ITSM. The company has now held this certification since its introduction in 2005.

- the maximum possible under the Pink Elephant assessment scheme

Effective customer service is critical to Netology, a South African company with a core focus on outsourced network support, specialising in networking and related services.

Marval's IT Service Management (ITSM) Software as a Service (SaaS) solution, MSM, is listed on the United Kingdom's new G-Cloud iii procurement framework.

DP World has teamed up with Marval and deployed its MSM IT Service Management (ITSM) software solution to update its IT processes and systems at Jebel Ali Port in Dubai and pursue ISO/IEC 20000 certification.