Oct 15, 2009
•Over 16 million calls made to technical support lines every year - nearly 2,000 calls an hour •Average call lasts 17 minutes - 6 minutes of which is spent on hold •Costs vary drastically between providers - from 0p to £1.75 per call
Oct 13, 2009
The UK and Ireland are the worst places in Europe to live, according to the latest uSwitch.com Quality of Life Index
Oct 08, 2009
Latest uSwitch.com savings analysis reveals 27 savings products across the market have had their rates cut by as much as 3% in the last month alone
Oct 02, 2009
Friday October 2nd has officially been the busiest day of the year for energy price cuts with four suppliers announcing changes.
Oct 02, 2009
The online price war has claimed another casualty. E.ON has cut its prices on its FixOnline3 plan, knocking First:Utility off the cheapest supplier spot.
Oct 01, 2009
On a typical working day, the average person now spends 5 hours online - 2 hours for professional or work purposes and 3 hours for pleasure and leisure, including online shopping, managing their finances, socialising and emailing family and friends.
Oct 01, 2009
Following this year’s savings rate massacre, 9 million consumers have locked away £131 billion in fixed rate savings accounts in the last 12 months, but almost one in ten have already made a withdrawal resulting in penalties.
Sep 25, 2009
New research has revealed that energy doorstop and direct salesmen's tactics are leaving people feeling pressured, intimidated and on the wrong energy plan for their needs.
Sep 24, 2009
The latest independent Customer Satisfaction Report from uSwitch.com reveals a 6% increase in the number of customers satisfied with their energy supplier. However, customer service remains a thorny issue with only 52% of people satisfied.
Sep 18, 2009
Personal loans market shrinks by 37% in the last 12 months as rates go up