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Alexander Communications Group, Inc. Press releases

1 - 10 of 166 Press Releases

Oct 09, 2013
Team games and challenges help customer service professionals build bonds, improve communication, and enhance teamwork during Customer Service Week.

Oct 08, 2013
Signing the Customer Service Week Pledge is a meaningful way to celebrate Customer Service Week and to recommit to the service mission.

Oct 07, 2013
To celebrate Customer Service Week, say thank you for small courtesies and heroic actions.

May 06, 2013
One small community finds that funding a staff position dedicated to business recruitment can pay off.

May 06, 2013
Learn the details of the Philadelphia Insurance Companies Voice of the Customer program.

May 06, 2013
The distributed order management system (DOMS) tracks inventory across DCs and even inside thousands of trucks driven by technicians.

May 06, 2013
For agents considering joining your firm, the pain of making a change is a major obstacle. To smooth the way, use a transition plan.

Apr 29, 2013
Industry expert provides 9 tips for success including, talk to your lift truck manufacturer, pull a permit, and check the fire code.

Apr 29, 2013
In the warehouse and distribution center, management by walking around is a good start; here's four guidelines for success while walking.

Apr 29, 2013
Customer service managers share their techniques for low-cost in-house training.

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