Feb 03, 2011
The BSMReview.com survey measures the adoption, perceptions and expectations of Business Service Management (BSM) industry-wide, providing a benchmark for companies to compare IT and business alignment based on market and business maturity.
Apr 17, 2010
BSMRevew.com today introduced a BSM Maturity Model for the rapidly growing business service management market. Companies can assess the alignment of IT investments to service the business in the context of business strategy, goals and objectives.