Coracall

The outlook for the BPO industry for fiscal 2013 remains positive according to a senior executive of Coracall, the UK headquartered Business Process Outsourcing Company.

Almost 3 million travellers are reported to have passed through South African ports of entry in August.

In an effort to address a ballooning budget deficit and stave off an economic bailout Spanish companies are eyeing opportunities in South Africa.

Coracall, a leading Call Centre and Business Process Outsourcing Company with operations in the UK, South Africa and the Philippines today announced the launch of a new corporate website – www.coracall.com .

Whilst the Eurozone crisis is deeply concerning and has implications for the global economy there are tangible opportunities for European businesses to leverage cost containment measures.

Whilst South Africa is now among the top 10 importers of Scotch Whisky in the world, other sectors of the economy continue to grow at an even faster pace, albeit somewhat less flamboyantly.

In a fast paced environment such as a Call Centre one would expect that attrition and churn would be a key challenge for a HR department. Not so at Coracall, a leading global Call Centre Company.

The proliferation of tier 2 delivery locations in offshoring destinations such as India and the Philippines result in immediate cost advantages but hidden challenges lurk.

Global outsourcing, BPO and Call Centre Company, Coracall today announced the formation of a Business Transformation Outsourcing Practice for its global customers.

As stock markets experienced further weakening this week, Gartner’s latest market analysis on outsourcing trends revealed strong growth in the outsourcing sector.