Feb 16, 2025
Call center fraud is a big problem that can cause financial, reputational and operational damage. Anomaly detection systems play an important role preventing fraud by identifying unusual activities in real-time and enabling proactive measures.
Feb 14, 2025
Detect, prevent & mitigate insider threats with Dataplatr & Google Cloud. Proactive security framework for real-time monitoring & automated risk response.
Feb 13, 2025
Automate real-time data synchronization across systems, ensuring accurate decision-making and operational efficiency.
Feb 11, 2025
Lower call abandonment rates with Dataplatr's AI-powered predictive analytics. Identify high-risk calls, predict customer drop-off & optimize agent workflows
Feb 11, 2025
Maximize Snowflake's potential with Dataplatr. Optimize storage, reduce costs, and boost performance with automated lifecycle management and expert guidance.
Feb 05, 2025
Reduce storage costs & improve query performance with Dataplatr & Snowflake. Advanced compression & tiered storage for optimized data management.
Feb 04, 2025
Unlock actionable insights with Dataplatr's call center analytics. Unify data, analyze sentiment & optimize performance
Jan 30, 2025
Identify and resolve customer-related bottlenecks in your call centre with Dataplatr's analytics solutions. Improve service, reduce wait times.
Jan 29, 2025
Streamline ETL workflows with Dataplatr, a Google Cloud Premier Partner, and Dataflow for scalable, real-time data transformations and analytics.
Jan 24, 2025
Contact centers are changing fast, but with change comes new technology-related bottlenecks. Challenges like misalignment, multichannel data latency, and compliance complexity hold back efficiency.