Fusion

After successful completion of first half of 2023, Fusion, a global leader in Customer Experience Management (CXM) solutions, powers ahead with expansion plan with major hiring in India to support its strong growth trajectory.

Fusion BPO Services is pleased to announce that it has won the prestigious "The Most Impactful System Award" by Global Workforce Management Forum (GWFM) for its proprietary workforce management tool.

Fusion BPO Services is pleased to announce that its San Salvador, El Salvador center has successfully achieved Report on Compliance from 3rd party auditor against The Health Insurance Portability and Accountability Act of 1996 (HIPAA) as on 30th April...

In last one business week the client centric commitment of the entire Fusion team transformed a pre-dominantly brick & mortar call center operations to an 75% Work-at-Home across all global locations.

Fusion BPO Services Phils Inc., a Fusion BPO Group company is proud to announce that it has successfully secured ISO 27001: 2013 (Information Security Management System) certification.

Albania has become one of the most sought after outsourcing destination in Europe.

Fusion BPO Services, a leading contact center services provider, has been awarded certification as a Minority Business Enterprise (MBE) by The Supplier Clearinghouse for the Utility Supplier Diversity Program of the California Public Utilities Commission.

O'Currance Teleservices, a leading name in Direct Response Telemarketing sector, has changed its brand identity to Fusion BPO Services as part of a global brand consolidation initiative of Fusion BPO group.

O'Currance Teleservices, a wholly owned subsidiary of Fusion BPO Services, and one of the leading providers of multichannel, multilingual contact center services has announced on April 30th, 2016 that as part of its global business strategy initiative,...

Fusion BPO Services has been re-certified as PCI DSS version 3.0 Certified Company. This is the highest standard of excellence for payment data security.