Jun 02, 2010
John Noctor, Head of Customer Services for ICCM is short-listed as a Finalist for the Service Desk Institute’s IT Service Excellence Awards.
Mar 03, 2010
ICCM Solutions today announced that they have won a Wiltshire Business of the Year Award, under the category ‘Innovation and Growth’ . These awards are the most prestigious Business awards in the county.
Dec 22, 2009
ICCM Solutions announces the release by OVUM Butler Group of their technology audit specifically on ICCM’s IT Service Management (ITSM) and Helpdesk software.
Dec 03, 2009
ICCM Solutions today announced that they have made it to the Finals of the Wiltshire Business of the Year Awards, the most prestigious Business awards in the county. ICCM has been recognised under the ‘Innovation and Growth’ Award.
Nov 20, 2009
West Midlands Police, the second largest police force in the country, has selected ICCM’s Service Desk tool to manage their IT systems in accordance with the ‘The National Policing Improvement Agency’s’ (NPIA) ISS4PS directive.
Nov 10, 2009
ICCM Solutions announces that their globally recognised IT Service Management software, e-Service Desk have been awarded the premier ‘Gold’ Level Certification from the United Kingdom’s Office of Government Commerce (OGC) for ITIL® Compliance.
Nov 09, 2009
ICCM Solutions today announced that Tesco PLC, the largest British retailer and the world’s third largest retailer, has chosen ICCM’s e-Service Desk to help align their Global IT infrastructure and improve IT Customer Services.
Sep 14, 2009
Poole Hospital NHS Foundation Trust has extended its partnership with ICCM by utilising their software to manage their internal recruitment process. In doing so, improving the time to recruit and simplifying the process for all staffing stakeholders.
Jul 21, 2009
ICCM beat world leaders in the Service Management field with huge expansion in this economic downturn. In response to this growth, ICCM’s will be moving to larger office space in July 2009. This new office will accommodate ICCM’s expansion plans.
Feb 24, 2009
ICCM Solutions, an industry recognised Service Management software, consultancy and training company receives top customer service rating from their customer.