Feb 03, 2009
Leading Welsh Housing Association, Cadarn Housing Group, has selected ICCM’s Service Management software to support its use of ITIL® best practice processes.
Jan 19, 2009
Nottinghamshire Fire & Rescue Service (NFRS) embarks on ICCM’s ITIL® consultancy services and training to ensure their IT systems are effectively supporting NFRS staff with their vision of keeping the Nottinghamshire public safe.
Dec 01, 2008
ICCM’s industry-recognised Service Management solution, e-Service Desk has been deployed to help Applicable improve customer service delivery and achieve ITIL® best practice processes as well as help them obtain ISO20000 accreditation.
Oct 24, 2008
ICCM Solutions is pleased to announce their US expansion with the appointment of partner, ICCM US LLC.
Oct 24, 2008
David Elliott has joined ICCM as Divisional Director for ICCM in the UK. Elliott is an expert in the field of business processes and is responsible for supporting ICCM’s new and existing customer base with the delivery of their IT Service Desk.