IQPC Australia

In the last 12 months, Australia’s retail mortgage market has seen unprecedented volatility – spurred on by Federal home loan grants, reduced cash rate, tougher lending criteria, and a shrinking real estate market....

Australia’s regional airports are struggling to remain airborne amidst heavy government regulation and a steady decrease in funding for essential development.

In an effort to control the environmental effects of mining development, the West Australian Government has moved to a ‘risk’ based approvals process – known as Environmental Impact Assessment (EIA).

Australia’s health facilities produce millions of tonnes worth of clinical, general, recyclable and cytotoxic waste each year. Recently there has been an increased focus on waste management practices from Governments, and the EPA.

For a relatively new nation, Australia’s population is aging fast. In fact, Treasurer Wayne Swan believes the number of people aged 65-84 will quadruple over the next 40 years.

Last month, Sydneysiders were without phone, internet and mobile phone coverage after a contractor accidentally cut through crucial communication cables. *

Contact centres are key instruments in the information delivery units for government organisations. In the current environment, contact centre professionals have to tackle large call volumes with callers expressing high levels of stress.

The GFC has significantly altered the spending habits of today’s consumer, and the in-store environment has changed to meet this demand. Did you know that most consumer spending happens in the first 1 to 5 mins?

To deliver $38B in infrastructure projects and initiatives, the VIC Government will need to focus on project delivery methods that demonstrate value-for-money, drive exceptional performance, and deliver improvement. Namely: the Alliance Contact Model

Recent reports suggest Australia’s critical minerals export chain is in a dangerous state of inadequacy.