IQPC UK

As companies seek innovative ways to improve customer service efficiency and boost player confidence, player retention strategies are taking on increasingly important roles in boosting player lifetime values.

As the global pharmaceutical industry continues to change beyond all recognition, supply chains increasingly need to adapt, so that the demands of the future can be met despite companies facing an ever more challenging market.

As marketers increasingly migrate to social media platforms in their quest for a more personal and incisive dialogue with consumer audiences, the promotional landscape of the online environment continues to evolve.

It is widely recognised within the energy sector that process improvement works best when it is aligned continuously with the company's strategic aims.

While the vast majority of companies are keen to adopt Electric Laboratory Notebooks (ELNs) in areas ranging from formulation, bioanalytics and R&D, there remain a number of challenging aspects preventing many from achieving a 'paperless lab' ideal.

Millions of bank customers in the UK are set to share in the country's biggest compensation payout in years, after the financial services industry finally gave up the legal fight over the alleged mis-selling of loan insurance products.

As global commodity prices soar and firms in every industry face increasing margin pressure, the importance of efficiency and cost savings has arguably never been more relevant than it is in 2011, as the recovery begins.