ITILnews.com

ITILnews.com was set up to assist those considering or embarking on the ITIL journey, as well as organizations already en route but in need of some timely advice and guidance. ITIL news, case studies, downloads, whitepapers, press releases and more.

During the current global economic challenges, expenditure is probably the most important focus of any organization. The governance of the majority of economic expenditure within IT is performed primarily through the...

Whether you use ITIL v1, ITIL v2 or indeed ITIL v3, the fundamental principle of People, Process and Technology is the foundation for a successful ITIL implementation.