InsideLegal

Firm transitions complete helpdesk operations to provide seamless and high quality user support

First full time UK Intelliteach firm extends to 24/7 support with after-hours service desk

CompuLaw’s Event List Web Part enables easy and flexible viewing of deadlines within SharePoint and also allows integration with CompuLaw

Updated Guru Guide includes findings from 1.2 million law firm tickets analyzing top ticket categories, impact of conversions on user support staffing, popular Key Performance Indicators and efficiency of email vs. live support

Inaugural award recognizes leadership in providing educational opportunities within the legal community as well as developing and promoting legal technology innovations

Purchasing trends of law firms with 50+ attorneys reveal IT budgets, technology spending, purchasing influences, IT challenges, and social/traditional media preferences

Speaking, sponsorships, new Guru survey releases and Peer Award nominations highlight conference involvement

3rd annual eDiscovery and litigation support event to feature sessions on offshore review, social media and eDiscovery, enterprise search, and alternative pricing models

Global law firm and two law schools awarded for innovation and imagination

Epona USA announced that its DMS for Legal system has been chosen by four law firms and corporate legal departments in the United States and Canada for a Proof-of-Concept (POC) implementation