https://pressroom.prlog.org/Ivrpowers/ About Interactive Powers - Interactive Powers is a CPaaS provider that makes adding voice, video and verification into apps easier than ever. https://www.prlog.org/13013948-the-rise-of-video-call-centers.html Transforming Customer Support with face-to-face interactions, personalized assistance, and stronger customer relationships.Sat, 30 Mar 2024 00:22:05 GMT https://www.prlog.org/13013556-keep-your-business-connected-everywhere.html The companies see customer expectations change and convenience and quick service on-the-go has become the new norm. One powerful tool that enables businesses to stay connected with customers regardless of location is videocalls.Wed, 27 Mar 2024 18:43:17 GMT https://www.prlog.org/12952232-revolutionize-your-customer-experience-cx-introducing-video-contact-center.html Connect, Reinvent, Empower… your Business. Video Contact Center is a necessity in today's digital world, as customers increasingly expect a variety of communication options when interacting with businesses.Tue, 21 Feb 2023 17:23:17 GMT https://www.prlog.org/12902605-adding-web-dialer-click-to-call.html Make calls from any Web Browser. From now, phone numbers are no longer required.Thu, 27 Jan 2022 01:00:49 GMT https://www.prlog.org/12894893-whats-next-for-customer-behavior.html The Covid-19 pandemic has changed the way we live, work and shop, it has created a need for new methods of engagement between contact centres and customers.Tue, 23 Nov 2021 19:43:48 GMT https://www.prlog.org/12894141-how-customer-behavior-has-changed-during-the-pandemic.html Customers are no longer caring about the brands that they had been loyal to for years, now they simply want to shop with brands that make their life easier and better, expecting clear and easy options for contacting any post-pandemic customer service.Wed, 17 Nov 2021 23:28:32 GMT https://www.prlog.org/12883756-video-call-switching-to-mobile-device.html Flip your frontend webcam stream to a mobile device in order move arround during a Video Call without hangup.Tue, 07 Sep 2021 15:22:31 GMT https://www.prlog.org/12883579-centribal-chatbot-integration-for-video-rtc.html Create amazing support and customer real-time interactions to ensure faster response times, more productive agents and happier customers.Wed, 01 Sep 2021 00:40:22 GMT https://www.prlog.org/12866596-video-channels-for-your-business.html Build consistent, effective, personalized engagements across Video channels with Voice, Video, Live Chat, File Sharing, Screen Sharing, Co-browsing….Tue, 20 Apr 2021 16:50:24 GMT https://www.prlog.org/12856862-cloud-storage-video-recording.html Securely archive all your audio / video streams in MP4 blended file or as RAW separate files.Thu, 04 Feb 2021 18:26:45 GMT https://www.prlog.org/12854166-video-rtc-solutions-ecosystem.html Extending and empowering your business with Video Interactions out of the Contact CenterFri, 15 Jan 2021 18:40:42 GMT https://www.prlog.org/12847269-video-rtc-connect-easily-with-pin-access.html Connect easily any real-time session from any device or browser with a PIN code.Wed, 18 Nov 2020 16:31:07 GMT https://www.prlog.org/12847176-telemedicine-is-changing-the-face-of-healthcare-delivery-during-the-pandemic.html The COVID-19 global pandemic has both rocked the economy and tested the limits of already-stretched healthcare systems.Wed, 18 Nov 2020 00:49:35 GMT https://www.prlog.org/12834420-smart-ivr-speech-recognition-reloaded.html More and better protocols to improve performance of your interactive phone services.Mon, 17 Aug 2020 15:26:24 GMT https://www.prlog.org/12824939-video-is-no-longer-nice-to-have-its-must-have.html Now, It's won't be an option. It's a question of business survival in post-COVID-19 society.Wed, 03 Jun 2020 23:47:57 GMT https://www.prlog.org/12819320-dont-forget-to-train-your-voicebot.html Like any human performance, your AI powered system requires to be properly trained.Tue, 21 Apr 2020 00:24:56 GMT https://www.prlog.org/12813491-its-time-for-companies-to-use-web-and-mobile-rtc-applications.html Phone calls are no longer a relevant channel in our personal communications. Traditional voice calls are being replaced by video and voice calls over the Internet, which are growingly increasing.Fri, 06 Mar 2020 00:59:36 GMT