Loyalty Factor

President Loyalty Factor, Dianne Durkin, attended the presentation by Jeff Immelt, CEO of GE at Dreamforce. Jeff’s perspectives on leadership were very much in tune with Dianne's theories about setting a purpose, vision and values for the future.

Dianne Durkin, President and CEO of Loyalty Factor, is excited to be co-presenting “Driving Business Results with a Culture of Trust” at the 10th Annual ICMI Call Center Demo and Conference to be held in Dallas, TX next week.

The cover story of the latest edition of Marketing Insider - Loyalty: The L Word of Customer Relationships – features Loyalty Expert Dianne Durkin.

Dianne Durkin’s presentation on “Strategies for Hiring and Retaining Today’s Super Agents” at the recent Dreamforce conference in San Francisco captivated audiences as she discussed how its all about being a magnetic leader.

It was highlighted at the recent Global Leadership Summit to remember: It is a privilege to be a leader. This theme of the conference ties in with Dianne Durkin’s mantra of “Be the best you can be and help others be the best they can be.”

Loyalty Expert, Dianne Durkin was recently featured on a radio interview on the topic of Change Management and Employee Loyalty for HR Power Hour with David Ciullo.

Dianne Durkin’s presentation for ICMI @ Dreamforce in San Francisco will be: Strategies for Hiring and Retaining Today’s ‘Super Agents’ and focus on methods for attracting the best new hires and retaining the talent long-term!

Dianne Durkin, President and CEO of Loyalty Factor, is excited to announce she will be co-presenting “Driving Business Results with a Culture of Trust” at the 10th Annual ICMI Call Center Demo and Conference October 9-11, 2012.

Raymond Aaron, NY Times Best Selling Author, professional speaker, seminar leader and adventurer writes the foreword for Durkin's latest book, The Power of Magnetic Leadership: It’s Time to Get R.E.A.L.

Dianne Durkin’s ICMI Dreamforce Conference presentation is entitled: Strategies for Hiring and Retaining Today’s ‘Super Agents’.