Accelerator

Inchcape Fleet Solutions’ 60 client-facing staff have completed a two-day training course led by customer service specialists Accelerator Solutions that is accredited by the Institute of Customer Service (ICS).

Nissan Motor (GB) Ltd has launched five customer-facing pledges ranging from free roadside assistance cover to rapid complaint handling, as part of its drive to increase long-term customer loyalty.

Accelerator’s leadership course gets senior decision-makers physically and mentally fit for leadership