Aria Telecom Solution Pvt. Ltd.

Aria Telecom successfully participated in 26th Convergence Expo, held at Pragati Maidan, New Delhi.

Aria Telecom has announced their participation in Convergence India Expo taking place in Pragati Maidan, New Delhi from today.

Financial organizations can realize significant benefits from automated phone answering services. Being aware of financial business process, Aria Telecom has designed IVR integrated with complete automated voice call solution for financial services,

Customers always look towards free services to resolve their queries without any additional payable charges. But yet they look for the betterment in any option they want to choose in the same manner.

A small business is privately organized business and typically has small number of employee. Such enterprises are privately owned and operated.

It is one of the major questions in everybody minds that why a business requires call center services. The answer is that every enterprise looks for the way to be more effective and efficient in handling customer contacts.

What is IVRS? IVRS or Interactive Voice Response System is a computerized phone system where telephone is used as a device to input information. The input information is made through the use of voice or DTMF (Dual Tone Multi Frequency) keypad.

Voice logging is an efficient and valuable contact center technology. Voice logging or voice recording is process of recording telephone conversation.

Customer services are extremely important part of business organization to maintain client relationship. It is a process to assure customer satisfaction with their products and services.

Predictive Dialer automatically calls number of telephone numbers, displays the unnecessary calls such as answering and busy signals, and then connects a waiting representative with the customer.