Black Swan Telecom Journal

Telecom & mobile operators usually consider revenue assurance and analytics platforms to be different systems. But RA software vendor cVidya now proposes a new layering approach to expand the RA/FM platform's analytics value to other departments.

Engineering & architectural techniques have a role in revenue assurance. This interview with a top Egyptian consultant show how risk assessment and long range planning can sharpen an RA program and lead to better use of software and services.

Telecom advances are driving the need for a broader revenue risk intelligence. Telecoms must excel in technical areas: traffic usage, IP intrusion, and physical security, then pair that knowledge with the real-life lessons of fighting criminals.

Steve Jobs' leadership tenets have much to teach telecom organizations. Ed Shanahan delivers a rallying cry for executives and business assurance pros to get things moving in a simpler, better coordinated, and more focused direction.

Verizon Wireless' recent move to shared data plans shook the mobile world. This article explains the knowhow & analytics tools that operators need to excel in shared data price plans, tame bandwidth throttling glitches and manage fraud concerns.

Without the continuous guiding light of seasoned revenue assurance and fraud mangement leaders, even the best teams of professionals, technology, and business processes can fossilize and lose their vitality.

Private user conferences sponsored by software firms are a great way to put a handshake to a Google+ profile. This article gives tips on how both users and software vendors can profitbly leverage this events.

Significant revenue and cost leakage often go undetected at telecom operators -- even those with revenue assurance software and a dedicated staff. The secret to RA greater effectiveness is to adopt a more “forensic” approach to the practice.

Inspired by a Financial Times story written by author and business guru Nassim Taleb, here is an insightful primer on telecom risk management. The article takes ten risk management lessons from Taleb and applies them to the communications industry.