https://pressroom.prlog.org/callcenterawards/ About SQM Group - Since 1996, Service Quality Measurement (SQM) Group has been a leading North American call center industry research firm Voice of the Customer (VoC) expert for improving organizations’ operating cost, customer satisfaction and experience. https://www.prlog.org/11702150-sqms-13th-annual-most-prestigious-call-center-2011-awards-for-service-quality-excellence-program.html SQM is pleased to announce our 2011 award winning call centers and frontline employees. This is SQM’s 13th Annual Most Prestigious North American Call Center Industry 2011 Awards for Service Quality Excellence.Thu, 20 Oct 2011 15:44:36 GMT