Cyara

Several Cyara Customers Set to Speak at Annual Industry Showcase SpeechTEK and Co-Located Customer Service Experience Conference

Data Centers in Key Global Regions Provide Redundancy, Local Serviceability and Scalability for Testing, Monitoring and Simulation

Thirty-One Gifts Uses Cyara to Automate Load Testing of New, SIP-Based Contact Center Routing Platform; Testing Uncovers 50 Percent Port Capacity Constraint; Ensures Successful Platform Upgrade; Agents Answer

Cyara Outbound Testing™ Honored for Exceptional Innovation by Customer Interaction Solutions Magazine for Proving Company’s Ongoing Commitment to Improving the Customer Experience

Results in Over 70% Reduction in Time and Costs to Simulate and Test Speech-Enabled Voice Self-Service for Airline Reservations; Ensures Successful Voice Upgrade and Deployment

Cyara Customer Westpac, Australia’s Oldest Bank, to Discuss Customer-Centric Approach to Open Speech Recognition for Banking at SpeechTEK 2011 and Present Case Studies on Creating and Managing Customer-Centric, Speech-Enabled IVR Applications.

Cyara Customer Westpac to Discuss Customer-Centric Approach to Open Speech Recognition for Banking and Finance and Voice Biometrics

Opens London Office to Serve as EMEA Headquarters and a New Data Center for Sales and Support for the Region

Cyara Solution Suite Honored for Exceptional Innovation, Proving Ongoing Commitment to Enhancing Customer Experience Through Life Cycle Testing of Interactive Voice Response (IVR) Systems and Contact Centers for System Operation and User Experience