Oct 09, 2012
Communications Portal Recognized for Innovative IVR and Speech Solutions
Sep 20, 2012
Digs Deep into the Financial, Operational and Technical Facets of Cloud Delivery
Jul 17, 2012
SMB, Enterprise and Cloud Call Center Products Honored with IP Contact Center Pioneer Awards
Jun 19, 2012
Enterprise-ready features include new reporting infrastructure, archiving, and integration with network resources
Jun 13, 2012
Enghouse Interactive offers interaction recording software for Lync environments
May 23, 2012
Solution Addresses the Computer Telephony Integration Needs of Cisco End Users
May 03, 2012
Receives Industry Recognition for Its Interaction Management Portfolio of Contact Center, Console, Self-Service and Quality Monitoring Products
May 01, 2012
Improved Queue Handling, Flexibility and Functionality Seen as Drivers for Needed Technology Upgrades
Apr 24, 2012
Intuition Acclaim 5.2 Brings Direct IP Connectivity and Enhanced Attendant Features to Popular PBX
Mar 26, 2012
Veteran Software Executive to Lead Strategic Growth in Interaction Management Business