Genie Ventures

Whether you're delighted with your dongle or miffed with your modem, it's worth putting your broadband or mobile broadband to the test, says broadband comparison consumer website Broadband Genie.

Consumers should be careful when looking at 'free' or subsidised laptop deals, claims broadband comparison website Broadband Genie. As well as ending up tied to a highly restrictive two-year contract, customers face a very limited choice of machines.

The most common cause for broadband dissatisfaction are speed and customer service, according to research by comparison site Broadband Genie. The results show interesting differences compared to Ofcom's research into broadband speed and satisfaction.

Do you think you’re getting a great deal on your broadband subscription? Well, how about your Digital TV service, Mobile Phone and Landline calls?

December has been a busy month for the mobile broadband industry with plenty of new and exciting offers launched to tempt customers in time for Christmas.

This week BT warned customers that they would no longer be able to access public WiFi provided by The Cloud - a service change that affects coverage at thousands of hotspots.

This week Be Broadband gave customers an insight into the ‘hell’ of having a slow broadband connection by launching a new ‘Broadband Heaven’ mini-site.

In your search for new mobile broadband bundled deals note a change in phrasing on promotional materials. Three of the leading mobile broadband high street retailers are to drop the word “Free” out of mobile broadband laptop bundle promotions.

With more and more households having to carefully watch their bank balances and be savvier when it comes to choosing domestic service suppliers, caution for a balanced approach to choosing a broadband supplier was aired this week.

Following a request from Ofcom that service providers should be more honest about their speed delivery, this week, Be Broadband announced that it had introduced a new broadband speed tester feature to the service home page.