https://pressroom.prlog.org/helpware/ About Helpware - Helpware is a global BPO company providing customer support, technical support, back-office services, content moderation, and AI operations. We help businesses grow with scalable teams, operational expertise, and technology-driven solutions. https://www.prlog.org/13182303-helpware-ai-intake-assistant-cuts-healthtech-call-time-23-and-peak-staffing-13.html Helpware's AI-powered virtual assistant cut Medicare Advantage call times by 23%, reduced verification by 40 seconds per call, and enabled a healthcare technology client to handle peak season demand with 60 fewer agents.Tue, 10 Nov 2026 17:09:28 GMT