Ict Innovations

Cloud-based call centers store their call center technology on the cloud and have it hosted and supported by a third-party vendor. The technology behind a cloud call center is typically based on automatic call distribution (ACD) and interactive voice

ICTBroadcast Version 4.3 includes addition of three level user rols, now admin role, tenant / company role and user role.

We are pleased to announce the release of ICTBroadcast version Version 4.2 with advanced features such as a powerful webrtc agent dashboard, manual dialling, preview dialling, agent interaction and business automation and IVR studio enhancements .

ICTAgent: An open source Google Chrome Extension, a WebPhone for Chrome Browser

ICTSchool, the advance school management software is now open source available at github with open source license GPL Version 3.0. ICTSchool features advance school management features with unified communications and computer telephony integration.

We are pleased to release the open source and free ICTAgent which is webphone for chrome browser to directly dial telephone numbers using ICTCore open source communications framework at backend.

ICTCore Ver 1.1.0 , A Freeswitch based advance communications framework for developers to to develop new cti applications also integrate communications API's of Voice, Fax, SMS and Email with their applications

ICTDialer Version 4.0 released , The Unified communications dialing software with Fax , Voice and SMS support

ICTBroadcast offers all in one solution for call centers, contact centers, telemarketers and internet telephony services providers with unified communications support

We are pleased to announce that ICTFax 4.0 has been finally released, a web based Foip server powered with angular with theming support and advanced features like Sending Multiple attachemnts, Fax Extensions and ATA Support.