Interactive Northwest, Inc.

Now rated "Avaya Compliant" with Avaya OneCloud™ solutions

The next-generation version adds configurable IVR menus to its powerful directory-enabled speech attendant

INI OutboundStudio™ now rated "Avaya Compliant" with Avaya OneCloud™ CCaaS solutions

New Interactive Northwest, Inc. (INI) product enhances the functionality of Avaya Proactive Outreach Manager

New voice and desktop-enabled application allows callers to make payments privately during agent interactions

The configurable survey and forms application is compatible with Avaya IX™ Contact Center solutions

The Agent First and Caller First callback application is compatible with Avaya IX Contact Center solutions

New Interactive Northwest, Inc. (INI) application lets callers make payments privately, then transfer back to the agent

Interactive Northwest, Inc. (INI) will present three sessions and exhibit at the annual Avaya user group conference

Interactive Northwest, Inc. Application Supports Leading Transcription Engines and Speech-to-Text