Oct 10, 2011
Latest Version Advances Customer Service Experience with Embedded Chat, Co-Browse and Social Listening Capabilities
Oct 03, 2011
Lagan Connect2Tell Will Support Increased Citizen Engagement and Cleaner, Safer Streets.
Sep 27, 2011
Lagan Connect2Tell to Help Customers Harness the Power of New and Established Service Channels
Sep 23, 2011
Evaluation Based on Customer References, Completeness of Vision and Ability to Execute
Jun 08, 2011
KANA Software, Inc. today announced it has expanded its strategic relationship with Layered Technologies, Inc. (Layered Tech) to develop and deploy Cloud Center.
May 26, 2011
KANA’s Knowledge Management Solution Dovetails with Healthcare Provider’s Healthy Collaboration SM Model
May 16, 2011
Lagan , a division of KANA Software, announced today that the City of Ottawa has selected its Government‐to‐Citizen (G2C) suite to power Ottawa’s Citizen Service Management solution
May 16, 2011
A new version of KANA’s market leading Email Management System
May 10, 2011
Lagan, a Division of KANA, today formally announced the latest release of Connect2Tell Web, the self service module of its award-winning Local Government Solution
Apr 21, 2011
KANA Software, the world leader in software solutions for Service Experience Management, announced today that KANA SEM has received a 2010 Product of the Year Award from (TMC®) Customer Interaction Solutions magazine,