Productivity Press

The Pittsburgh Way to Efficient Healthcare, Leveraging Lean in Healthcare, A Factory of One and Lean Sustainability receive the 2013 Shingo Prize for Operational Excellence, Research, and Professional Publication Award

Requiring only a basic financial background and a working knowledge of accounting, Hospital Reimbursement: Concepts and Principles supplies a clear understanding of the concepts and principles that drive the revenue cycle within a hospital setting.

Hospital Reimbursement: Concepts and Principles supplies a clear understanding of the concepts and principles that drive the revenue cycle within a hospital setting.

The Right Choice: Using Theory of Constraints for Effective Leadership supplies the understanding required to manage effectively well into the future through the use of the coaching cycle and the reflection process.

Helping readers master the human elements of implementing and sustaining process improvement, this step-by-step guide presents the science behind the people side of process improvement.

The Seven Kata: Toyota Kata, TWI, and Lean Training supplies time-tested tools and advice to help readers adapt to changing conditions and outcompete their rivals.

Illustrated with a case study based on actual experience as well as a CD with helpful tools, the book walks readers through the reasoning the author has used with great success in practice.

Out of the Present Crisis: Rediscovering Improvement in the New Economy explains exactly what it takes to implement Lean Six Sigma and other strategic improvement initiatives with lasting success.

Utilizing the 3Ms of Process Improvement in Healthcare: A Roadmap to High Reliability Using Lean, Six Sigma, and Change Leadership details how to use the 3Ms (Measure, Manage to Measure, Make-it-Easy) of change leadership in healthcare.

This book describes how to achieve unprecedented improvements and break down the organizational stovepipes that can occur when different offices are assigned responsibility for different problem-solving methods.