Etech Global Services

Serving as a call center for the upcoming Hurricane Relief Benefit

Etech Global Services is gearing up to host another interactive workshop on Machine Learning and Artificial Intelligence at Call Center Week *Fall* 2017 in Horseshoe Bay, Texas. Etech's workshop will begin at 11:15 am CST on Monday, October 16, 2017.

Etech Global Services, a leading business provider of customer engagement solutions, presented an interactive workshop entitled "Artificial Intelligence and Predictive Analytics for Personalized Customer Experience".

Etech Global Services is hosting an interactive workshop that will scrutinize the importance of Artificial Intelligence and Predictive Analytics for Personalized Customer Experience at Call Center Week, The Mirage, Las Vegas.

Etech Global Services is pleased to announce the promotion of Jim Iyoob to Chief Customer Officer and Ronnie Mize to Chief Security Officer.

Etech Global Services is very proud to announce that it has recently received the ISO/IEC 27001:2013 certification from the International Organization for Standardization (ISO), an international standard-setting body composed of representatives from...

Etech Global Services, a leading pioneer in the contact center industry, has recently announced new endeavors with three new clients providing services in a variety of business verticals.

Customer experience matters at every point in the interaction so it is always exciting to see the newest software features that can minimize effort and maximize convenience.

For the second consecutive year, Etech Global Services has been nominated as a finalist for a prestigious CCW Excellence Award.

Communication between buyers, potential buyers and individuals arise at all stages of the buying cycle based on various consumer needs and many companies use their call center support systems to address these customer questions and concerns.