NewVoiceMedia

Fully integrated contact center built from scratch in just 20 minutes

NewVoiceMedia, a leading provider of cloud contact centre solutions, has been selected as a finalist in the SaaS Product of the Year category of the 2013 Techworld Awards.

Partnership to be officially launched with world record contact center challenge

Leading cloud contact centre vendor secures position in the Silicon Valley Comes to the UK (SVC2UK) 100 Club

The environmental specialist has enhanced its customer experience through the deployment of an innovative telephony solution from NewVoiceMedia

NewVoiceMedia is strengthening its position in North America as a leading cloud contact centre vendor, with the appointment of Monica Girolami as Head of Marketing North America.

Fully integrated contact centre built from scratch in just 28 minutes

Leading cloud contact centre vendor NewVoiceMedia today announced the launch of its innovative Workforce Management (WFM) solution ContactWorld Perform.

NewVoiceMedia’s cloud contact centre solution, ContactWorld for Service, has helped Lumesse reach the final in the ‘Customer Service Innovation of the Year’ category of the European Call Centre and Customer Service Awards.

Top cloud investor Bessemer Venture Partners leads round of funding