Interactive Northwest, Inc.

Interactive Northwest, Inc. Latest Application Curbs Need for External Developers and PBX Routing

INI Messenger outbound communication application is compatible with key Avaya customer engagement solutions

Interactive Northwest, Inc. releases INI AudioForms™ 3.0, a speech enabled IVR forms application Tualatin, OR, July 8, 2016 - Interactive Northwest, Inc.

Interactive Northwest, Inc. today announced the release of INI AudioMenus, a web-based administration tool that creates full-featured IVR menus and announcements for routing inbound calls on the Avaya Aura® Experience Portal (AAEP) platform.

Interactive Northwest, Inc. (INI) Achieves VerAfied Security Rating from Veracode for INI IDReset™ Automated Password Reset Application VerAfied status demonstrates Interactive Northwest, Inc.’s commitment to developing and maintaining secure web...

Interactive Northwest, Inc. (INI), developer of comprehensive IVR systems and contact center automation software, today announced they will be exhibiting at the IAUG CONVERGE2014 Conference to be held April 27-May 1, 2014 in Dallas, TX.

INI introduces INI AudioForms, an automated forms application for Avaya contact centers that provides flexible deployment options and improved data collection that increases accuracy, reduces resource strain, and elevates response rates.

Interactive Northwest, Inc., today announced that they have become the first Certified Speech Solution Partner for LumenVox speech technology.

INI will be exhibiting at IAUG CONVERGE2013. INI will be highlighting features that automate routine tasks for increased efficiency, cost savings, and agent productivity while providing callers with an improved customer experience.

INI today announced the release of version 2.0 of INI LaunchPort, an advanced call-routing application for contact centers, compatible with Avaya Aura® Experience Portal with increased flexibility, enhanced privacy, and heightened security features.