Productivity Press

Linking collaboration theory to effective practice, this book offers essential advice that fosters shared understanding, creative answers, and transformation results through strategic collaborative action.

Creating a Lean Culture: Tools to Sustain Lean Conversions, Second Edition shows how to implement a transformation that cannot fail by developing a culture that will have all of your stakeholders involved in the process and invested in the outcome.

The book examines the growth and use of information technology within government organizations. Articles contributed by experts in the field, it includes 21st century public information systems, modern IT needs, and the development of e-governments.

This book provides the information healthcare providers need to prepare and successfully defend against inappropriate RAC audit recoveries.

Written by Raymond Floyd, a leader of lean transformations, Liquid Lean provides potential process industry change agents with the no-nonsense guide needed to eliminate waste and achieve optimal efficiency.