BenchmarkPortal

FARMINGTON, CT – Otis Worldwide announced it has been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University.

RICHMOND, OHIO – OEConnection announced it has been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University.

SAN FRANCISCO, CA- MCKESSON PHARMACY SYSTEMS announced it has been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University.

Announced it has been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University.

ST. LOUIS, MO- CONCORDIA PUBLISHING Announced it has been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University.

FORT WORTH, TX – Announced it has been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University.

LINCOLN, NEBRASKA – Ameritas announced it has been certified a Center of Excellence by BenchmarkPortal in collaboration with the Center for Customer-Driven Quality at Purdue University.

BenchmarkPortal manages the call center database originated at the Center for Customer-Driven Quality. at Purdue University. This data warehouse of call center best practice statistics includes thousands of call centers in 24 industry segments.

Our experienced certified instructors make the difference. For managers looking to enhance their skills and insights on a wide range of subjects, there is no better program. Courses are designed to let you customize the learning experience!

The Courses offered by the College are taught by experienced instructors in Contact Center Management and consulting. We believe our experience sets The College of Call Center Excellence apart. For managers looking to elevate their performance