Magellan Solutions Outsourcing Inc.

What is business with a retail storefront and online presence if it does not know how to retain both internal and external customers?

Businesses striving hard to acquire and retain customers should be familiar with the customer service basics. Let an outsourced call center help you on that.

The Philippines' BPO and call center industry remains stronger than ever, and is planning to diversify into more complex services. KPO is the new growth driver.

No longer partial to hospitality, reservations clearly enhance customer experience by providing a more efficient processing of bookings and appointments for a broad range of businesses.

How your business can help improves your customer service. Setting up a help desk can do exactly that.

Philippines-based call center offers order taking services to small and medium businesses around the world.

Order taking, e-mail chat, reservations, answering services, telemarketing – these are some of the popular call center services. The key to successful outsourcing is partnering with the right contact center provider.

The goal of outsourcing to a contact center is to ensure that the product you offer keeps the customers coming back satisfied.

Successful companies can attest that the key to achieving growth is running a well-defined outsourced customer service.

Want your business to make more money? Handle your customers by hiring an order taking call center.